Frequently Asked Questions

The first step is a free strategy call with one of our senior consultants. We'll learn about your business, your goals, and your current digital marketing situation. From there, we'll send a proposal within 3–5 business days.

We offer rolling monthly retainers for most services. We believe in earning your business every month through results — not contract lock-ins. Some services like website development have project-based agreements.

For most retainer services, we can begin onboarding within 1–2 weeks of signing. Website and production projects may have longer planning phases.

Yes. Every BX Digital client has a dedicated account manager as their primary point of contact, plus access to the specialist teams executing your campaigns.

Yes — we offer project-based engagements for website development, SEO audits, strategy development, photography, video production, and events management.

We use monthly retainers for ongoing services (SEO, ads, social media) and project-based pricing for one-time deliverables (web design, video production, photography). Pricing is transparent and based on scope — contact us for a custom quote.

We recommend a minimum ad spend of ₱50,000/month for Meta Ads and ₱30,000/month for Google Ads to generate enough data for meaningful optimization. Our management fees are separate from the ad spend.

Yes. While we serve enterprise accounts, we have packages designed for growing SMEs. We'll be honest with you if your current budget isn't sufficient for a specific service to be effective.

Yes — our full-service retainers combine SEO, paid ads, social media, and content for a bundled rate. This is our most popular engagement model for businesses wanting integrated digital marketing.

Yes. We serve clients nationwide — Cebu, Davao, Iloilo, Bacolod, and beyond — through remote collaboration with no loss of quality.

We align success metrics with your specific business goals at the start of every engagement. Common KPIs include cost per lead, ROAS, organic traffic growth, conversion rate, and revenue attributed to digital channels.

Paid campaigns can generate leads within days. SEO requires 3–6 months for meaningful organic growth. Social media builds over weeks to months. We set clear expectations for every service and timeline.

You get access to live dashboards (24/7 visibility), weekly email updates, and detailed monthly performance reviews with our account manager — covering what happened, what it means, and what we're doing next.

We guarantee our work methodology, transparency, and commitment to optimization. No ethical agency can guarantee specific rankings or ROAS numbers — but our track record across 75+ clients demonstrates consistent performance.

Always. You own your ad accounts, analytics, and all data. We work within your accounts, not shadow accounts. Full ownership and transparency is non-negotiable.