BX Digital Marketing Services
Transparency First

Client Onboarding Guide

Here is exactly what happens from the moment you reach out to the moment your campaigns are live. No mystery, no ambiguity.

01

Discovery call

A 30 to 60 minute video call where we learn your business, your revenue goals, and where you believe the growth is. We listen first.

02

Tailored proposal

Within 2 to 3 business days we send a proposal and quotation built around your KPIs and budget, not a generic package.

03

Finalize contract

We review the scope together, adjust where needed, and finalize the quotation and contract. No hidden fees, no surprises.

04

Finalize KPIs

Before any work starts, we lock the targets we will be measured against. ROAS, cost per lead, pipeline volume: agreed by both sides.

05

Finalize workflow

Roles, communication channels, reporting cadence, and timelines are confirmed. You always know who is doing what and when.

06

Account onboarding

We request access, set up tracking, configure dashboards, and begin execution. Most clients are fully onboarded within one week of contract signing.

What to expect after onboarding

  • Monthly reporting calls on your schedule
  • Live performance dashboard accessible at any time
  • Dedicated account manager as your single point of contact
  • Invoices issued in your currency via international bank transfer

Or send us a message and we will get back to you within one business day.